Tela azul AMD amdkmdag.sys VIDEO TDR ERROR

[GuilhermeVarella]

Estava tendo problema de tela preta com essa nova placa de vídeo R7 240 desde que a comprei em janeiro, mas no windows 10 nunca deu uma tela azul ou gerava um dump file, nada que identificasse o erro, decidi por o windows 7 e testar, agora todas as vezes dá uma tela azul e o seguinte erro, analisado com o Whocrashed:

On Sun 04/04/2021 22:20:14 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: amdkmdag.sys (0xFFFFF8800F0B6850)
Bugcheck code: 0x116 (0xFFFFFA80074364E0, 0xFFFFF8800F0B6850, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 04/04/2021 12:44:34 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040421-8642-01.dmp
This was probably caused by the following module: amdkmdag.sys (0xFFFFF8800F0C8850)
Bugcheck code: 0x116 (0xFFFFFA800BAC52E0, 0xFFFFF8800F0C8850, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 04/04/2021 08:33:09 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040421-8533-01.dmp
This was probably caused by the following module: amdkmdag.sys (0xFFFFF8800F0C8850)
Bugcheck code: 0x116 (0xFFFFFA800702C4E0, 0xFFFFF8800F0C8850, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 04/04/2021 22:20:14 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040421-7441-01.dmp
This was probably caused by the following module: amdkmdag.sys (0xFFFFF8800F0B6850)
Bugcheck code: 0x116 (0xFFFFFA80074364E0, 0xFFFFF8800F0B6850, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

alguma sugestão de como resolver? já tentei de tudo que encontrei na internet, Tdrdelay no regedit, desativar onboard, drivers antigos e novos sempre usando o ddu, formatar, limpar tudo por dentro, MSI afterburner... nada apresenta um resultado, o erro sempre ocorre ao tentar carregar algo, como entrar numa partida ou só navegando, quando estou jogando nunca acontece durante o jogo em sí, tudo funciona normal na onboard.

 

[GabrielLV]

3 horas atrás, GuilhermeVarella disse:

Estava tendo problema de tela preta com essa nova placa de vídeo R7 240 desde que a comprei em janeiro,

drivers antigos e novos sempre usando o ddu, formatar, limpar tudo por dentro, MSI afterburner... 

Se após tudo isso o problema persistiu, com certeza você está lidando com um defeito de hardware.

[Visitante]

@GuilhermeVarella Conseguiu resolver o Problema? estou com o mesmo...

[Josiel Silva]

li algo sobre esse bsod ser causado pelo msi afterbunner, tenta desinstalar e ver se persisti.
Caso não tenha o msi no PC, infelizmente não sei outra forma.

[moroni_5]

Aqui tem uma solução de uma empresa especializada mas está em inglês. Basicamente é reverter o DRIVE no Gerenciamento de Dispositivos. Ou seja, é relativamente simples. Para mim resolveu na Radeon HD 7770 depois que tinha INSTALADO NESSE PC RX 580 para testes e INCRIVELMENTE NÃO SE CONSEGUE DESINSTALAR O DRIVE.

Vejam aqui:

https://www.stellarinfo.com/blog/fix-amdkmdag-sys-bsod-error/